Alternative networks
About AltNetEx - Our Mission, Vision, and Values
Our Story
AltNetEx was born out of 25 years of collective experience in the broadband industry. Our two founders, each with a wealth of expertise, came together with a common goal: to address and resolve the persistent challenges within the broadband space. We recognised the need for challenger ISPs and alternative networks to have a level playing field in a market dominated by major players.
Thus, AltNetEx was established to provide innovative, high-performance sales solutions that transform the broadband industry. From our humble beginnings to our current standing, our journey has been marked by dedication, growth, and a relentless pursuit of excellence.
Our Mission & Values
At AltNetEx, our mission is to promote full fibre connectivity across the UK, helping individuals and businesses transition from legacy systems to next-generation technology. Our ISP marketing services are dedicated to driving the adoption of superior fibre solutions, ensuring our clients and their customers experience the best in speed, reliability, and performance. Through innovative sales strategies and a commitment to excellence, we aim to lead the way in advancing the UK's digital infrastructure.
The AltNetEx Vision
Our vision for the future is to see every corner of the UK benefiting from top-tier broadband services, making digital inclusivity a reality for all. With alternative networks providing a viable competition to established suppliers, we aim to help increase the level of service across the board.
We strive to be the leading force in the broadband industry outsourced sales, known for our bespoke, alternative network marketing strategies and our unwavering commitment to quality and customer satisfaction.
Our Team
Our team is the backbone of AltNetEx – the alternative networks exchange. Comprising seasoned professionals with diverse expertise, we bring a wealth of knowledge and skills to the table. Each team member is dedicated to our mission of enhancing connectivity and service quality across the UK.
Our Clients
We take pride in our collaborations with key clients such as Cuckoo.co. Our partnerships are a testament to our capability and credibility in the industry.
More about our process
Consultation
Initial Meeting
We start with an in-depth consultation to understand your business, goals, and challenges. This meeting allows us to gather essential information about your ISP services, target audience, and current market position.
Needs Assessment
Our team conducts a thorough needs assessment to identify the specific areas where our sales solutions can make the most impact. We analyse your current sales processes, customer feedback, and market trends to tailor our approach.
Strategy Development
Customised Plan
Based on the insights gathered during the consultation, we develop a customised sales strategy that aligns with your business objectives. This plan includes detailed tactics for digital sales, telesales, and door-to-door sales.
Resource Allocation
We allocate the necessary resources, including our expert sales team and advanced marketing tools, to ensure the successful execution of the strategy. Our goal is to create a cohesive and efficient sales campaign that maximises your reach and conversions.
Custom Sales Campaigns
Digital Sales Campaigns
We launch targeted PPC advertising to generate leads that we convert by driving traffic through to our websites. Our team continuously monitors and optimises these campaigns to ensure they reach the right audience and deliver high-quality traffic to our online landing pages.
Telesales Campaigns
Our telesales team engages with potential customers through personalised and persuasive communication. We use detailed scripts and effective communication techniques to convert leads into sales, ensuring high conversion rates and customer satisfaction.
Door-to-Door Sales Campaigns
Our dedicated D2D sales professionals visit potential customers at their homes, offering face-to-face interaction and building trust. We handle objections, provide detailed information, and close sales on the spot, ensuring a personal and effective sales approach.
Quality Assurance
Continuous Monitoring
We continuously monitor the performance of our sales campaigns to ensure they meet the highest quality standards. Our team uses advanced analytics tools to track key performance indicators (KPIs) and make data-driven adjustments as needed.
Feedback Loop
We establish a feedback loop with your team to gather insights and make improvements. This collaborative approach ensures that our sales strategies remain aligned with your business goals and deliver the desired results.
Results Tracking
Detailed Reporting
We provide comprehensive reports that detail the performance of our sales campaigns. These reports include metrics such as conversion rates, package sold, acquisition costs and campaign return on investment.
Data-Driven Adjustments
Based on the data collected, we make informed adjustments to optimise our sales efforts. Our goal is to continuously improve the effectiveness of our campaigns and drive sustainable growth for your ISP business.